Terms of Business
 

By booking a consultation with The Infant Sleep Coach, you agree to the following:
 

Payment is required at the time of booking. Your appointment is confirmed once payment has been received.
 

Sleep consultations provide guidance and support around baby and toddler sleep. They are not medical advice and do not replace advice from your GP, health visitor, paediatrician or other healthcare professional.
 

Any recommendations I make are based on your child’s age, sleep needs, routine and the information you give me. Where appropriate, we can discuss which settling approach you feel comfortable using.
 

Where your consultation includes a questionnaire or sleep diary, please complete and return it by the deadline given so I have time to review it before we speak.
 

Where a written action plan is included, it will be sent after your consultation and will cover the recommendations discussed during our call.
 

Every baby and child is different, so I cannot guarantee a particular sleep result or timeframe.
 

Any plans, guides or written materials I provide are for your own personal use and should not be copied, sold or shared publicly.
 

Cancellation & Refund Policy
 

I know plans change, especially with little ones!
 

You can reschedule your consultation once free of charge with at least 48 hours’ notice.
 

If you cancel with more than 48 hours’ notice, I’ll refund your booking in full.
 

Cancellations made with less than 48 hours’ notice are normally non-refundable.

If you don’t attend your appointment without letting me know, the consultation will be treated as used.
 

If you are late, we can still use the time remaining, but I may not be able to extend the consultation beyond the original finish time. 
If I ever need to cancel your appointment, I’ll offer you another date. If we can’t find one that works, I’ll give you a full refund
 

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